Full read-write Claude connector for RingCentral
Let Claude send texts and place calls from your RingCentral number
Stop switching apps to send a text or start a call. Claude reads the call logs, drafts the SMS or team message in the right account, places a RingOut call when you ask, and outbound steps only go out once you approve.
RingCentral is a cloud communications platform for business phone, SMS, fax, and team messaging. Teams want Claude to do more than look up call logs: to send texts, post into chats, and place outbound calls inside the right account.
What is a RingCentral MCP server?
A RingCentral MCP server is a small hosted service that exposes RingCentral's data and actions to Claude over the Model Context Protocol, so Claude can draft, send, and triage messages inside your own account. We build it as a custom connector with separate read and write tools, and destructive actions stay gated behind your approval.
What can RingCentral's current connector do today?
Today, RingCentral exposes a developer API, but there is no first-party Claude connector that turns it into write actions. Any access generally leans toward reading call logs, messages, or presence. A custom RingCentral connector adds scoped write tools for SMS, team messaging, and call control, with human-in-the-loop approval on outbound steps.
What does full read-write RingCentral access unlock?
Full read-write RingCentral access lets Claude send an SMS from your business number, post into a team chat, trigger a RingOut call, look up and update contacts, and pull call records for follow-up. The messaging and call handling that used to mean switching apps happen where the conversation already lives, once you approve.
- Send an SMS from your business number to a contact after you approve
- Post a message into a RingCentral team chat or group
- Trigger an outbound RingOut call to connect two numbers
- Look up call logs and recordings for a number and summarize them
- Create or update a contact record in the address book
- Send or retrieve a fax tied to the account
Can Claude send an SMS from our RingCentral number?
Yes. Claude can send an SMS from your business number through a scoped send-SMS write tool. It composes the text and queues it, then it leaves the account only after you approve. Claude can also read message history and call logs, so the reply has the full context behind it.
Can Claude place an outbound call in RingCentral?
Claude can place an outbound call in RingCentral by triggering a RingOut to connect two numbers, and post into a team chat or group. Call placement is a gated write tool: Claude prepares the connection, but it only dials after you confirm, so nothing rings out by surprise.
Can Claude update contacts and pull call records in RingCentral?
Yes. Claude can create or update a contact in your address book and pull call logs and recordings for a number to summarize them for follow-up. Read tools stay separate from write tools, and Claude never has more reach into messages, numbers, or records than your own RingCentral account.
How a RingCentral connector works
We build a small MCP server that authenticates to RingCentral with OAuth 2.0 and only the scopes the work needs, such as SMS, messaging, or call control. Read tools (call logs, presence, contacts) and write tools (send SMS, post message, place call) are kept separate, and outbound or destructive actions are gated behind your confirmation. Claude never has more access than your own RingCentral account, and we can add IP allowlisting where your account supports it.
Frequently asked questions
Can Claude send an SMS from our RingCentral number, not just read messages?
Will Claude place a call or send a text without my approval?
Does the RingCentral connector get more access than our account has?
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