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Custom Connectors

Connect Productboard to Claude Code

Let Claude log feedback and update features in Productboard. From the terminal, inside the sessions where you already work.

How do you connect Productboard to Claude Code?

Claude Code reaches outside tools through MCP servers. To connect Productboard, you add a Productboard MCP server: a small hosted service that exposes Productboard's data and actions over the Model Context Protocol. With a custom connector we build for you, that is one command in the terminal, then an OAuth sign-in with your own Productboard account. No API keys pasted into config files.

claude mcp add --transport http productboard https://your-connector-url/mcp

Then run /mcp inside a Claude Code session to sign in. Add it with --scope project and the connector is checked into the repo for your whole team.

What can Claude Code do in Productboard once connected?

Full read-write Productboard access lets Claude push a customer quote in as a note, attach it to the right feature as an insight, create or update features and their status, and set prioritization fields, all from the conversation where the feedback surfaced. The triage that used to mean tab-switching happens where the roadmap already lives.

  • Create a note from customer feedback and tag it for triage
  • Link a note to an existing feature as a supporting insight
  • Create a new feature or component under the right product hierarchy
  • Update a feature's status, description, or owner
  • Set or adjust prioritization fields and scores on a feature
  • Search across notes and features, then propose where each insight belongs

One connector, every Claude surface

The connector we build is a remote MCP server, which is the same standard claude.ai and Claude Desktop use. Add it once and the same Productboard access works in Claude Code for you, in claude.ai for the rest of the team, and in Claude Desktop. One build, one set of permissions, one monthly plan covering all of them.

Build it yourself, or have it built?

If you live in the terminal, you can absolutely write your own MCP server against the Productboard API. The protocol is open. What you take on is everything around the happy path: OAuth token refresh, hosting, monitoring, keeping up when Productboard changes its API and when the MCP spec itself moves, and scoping write actions so an agent can never do more than you intended. We build Productboard connectors with separated read and write tools and approval gates on destructive actions, then host and maintain them so they keep working while you work.

Frequently asked questions

Does the same Productboard connector work in claude.ai and Claude Code?
Yes. It is one remote MCP server. Claude Code adds it with a single "claude mcp add" command; claude.ai and Claude Desktop add it as a custom connector in Settings. Each person signs in with their own Productboard account, so access always matches what that person can already see and do.
Do I need to host or maintain anything myself?
No. The connector runs as a hosted service we operate: we handle uptime, token health, API changes on Productboard's side, and MCP spec migrations under the monthly plan. Your side is one command in the terminal and an OAuth sign-in.
Is it safe to give a coding agent write access to Productboard?
Write access is scoped, not blanket. Read tools and write tools are separated, destructive actions like deleting or sending are gated behind your explicit approval, and the connector can never exceed the permissions of the Productboard account it signs in with. Revoking access is one click in Productboard.

Tell us what you run. We'll build the connector.

Pick your tool, choose what Claude should do, and get an instant scope and price. No call required.